Call 02 4006 8330
Plumbers Covering Port Stephens
Licensed plumbers and leak detection specialists working both sides of the bay, with written quotes before work starts and a line that answers around the clock.
Newcastle-Based Plumbers Working Both Sides of the Bay
Leak Hunters is a fully licensed and insured plumbing business based at Merewether, on the Newcastle side of the bay, and this region sits alongside Newcastle and the Central Coast in our plumbing service areas. Our team has more than 25 years in the trade, and the work we’re known for is the leak that has already been looked at once and not found. Other plumbers refer those jobs to us.
We’re upfront about the distance. Raymond Terrace and Medowie are the shortest run from our base, and the peninsula towns are the longest, so booked work gets an arrival window confirmed when you call rather than a drive time we can’t hold in traffic. What doesn’t change is the method. The source of the fault is located first, using acoustic leak detection, which picks up the sound of water escaping a pipe under pressure, and a CCTV drain camera fed through the line where the problem sits underground. You approve a written quote before any work starts, and there’s no call-out fee added for the distance.
Whether you’re a homeowner in Medowie, a property manager juggling changeovers in Nelson Bay or a business in Raymond Terrace, you get the same licensed team as our Newcastle plumbers, under contractor licence 156870C, verified with NSW Fair Trading.
One Region, Two Different Sides
Port Stephens runs as one local government area and as two very different plumbing markets. Our team plans the day differently depending on which side of the bay the job sits.
The Tomaree Peninsula: Nelson
Bay to Soldiers Point
Nelson Bay, Shoal Bay, Fingal Bay, Anna Bay, Salamander Bay, Corlette and Soldiers Point carry most of the region’s holiday accommodation. A call from Nelson Bay or Salamander Bay usually involves a corroded fitting, a leaking shower in a hard-worked holiday bathroom, or a hot water system that salt air has pushed to failure.
The dune country around Anna Bay adds its own pattern, with sand migrating into cracked drains and low-lying blocks holding water after rain, which is why we also install subsoil drainage across the peninsula.
Raymond Terrace, Medowie and
the Mainland Side
The mainland side runs on different work. Raymond Terrace takes in the commercial centre and the established streets around it, where original drainage and ageing pipework drive most of the call-outs. Medowie has grown quickly near RAAF Base Williamtown, and its newer estates bring the slab leaks, drainage and hot water work that comes with modern construction.
We also take calls from Karuah, and from Tanilba Bay and Lemon Tree Passage on the Tilligerry Peninsula.
Plumbing Work We Handle Across the Region
Every town gets the same licensed team and the full range. These are the jobs the region calls us for most.
Leak detection built for
coastal homes
Salt air corrodes pipework from the outside while hard-working holiday bathrooms wear from the inside, so hidden leaks are a constant across the peninsula. Our leak detection service pinpoints the source with acoustic equipment, thermal imaging cameras that read the temperature difference through a wall or slab, and moisture meters that measure how far water has tracked. A pinhole leak under a slab is found without pulling up floors.
Emergency plumbing
24 hours a day
On the peninsula, a burst pipe usually arrives with guests already booked in. Our emergency plumbing service answers around the clock, and we’ll talk you through shutting the water off at the meter or the isolation valve, the tap that cuts supply to a single fixture or to the whole house, while a plumber is on the way. The leak is made safe on arrival, before any repair is quoted. Water is isolated, and the leak is made safe before any repair is quoted.
Hot water and blocked drains
for the growing estates
Raymond Terrace and Medowie generate steady hot water repairs and replacements across gas, electric, solar and heat pump systems, often installed the same day the old unit fails. Blocked drains are cleared with high-pressure water jetting and inspected by drain camera, and where roots, ground movement or sand have cracked the pipe, pipe relining, a structural liner cured in place inside the existing pipe, repairs it without digging.
Everything else we run across the region
The same team covers the full range, on the same written quotes and the same guarantee.
Shower Repairs
Leaking showers and failed waterproofing repaired in place, usually without lifting tiles.
Balcony Leaks
Water tracking through a balcony into the unit below, traced to the membrane or the drainage outlet.
Tap Leaks
Dripping taps and worn fittings repaired or replaced, usually a washer, seat or cartridge.
Toilet Installation & Repair
Running cisterns, failed seals and full replacements, usually in a single visit.
Gas Fitting & Installations
Licensed gas fitting for appliance installs, line repairs and new connections, to Australian standards.
Pool Leaks & Repairs
Pools losing more than evaporation explains, pressure tested to locate the leak before anything is dug up.
Holiday Rentals & Resorts
The Tomaree Peninsula runs on short-stay accommodation, and a plumbing fault in a booked property carries a deadline that ordinary jobs don’t. We work with property managers and resort maintenance teams across Nelson Bay, Shoal Bay, Corlette and Anna Bay, and a job is finished when the property is guest-ready, with the fault fixed and the site cleaned up.
For managed properties, we provide video on completion, so an owner who isn’t on site can see the fault and the finished repair rather than take our word for it. Balcony and waterproofing leaks in holiday apartments are a regular call. Before each school holiday, we also book pre-season checks, with hot water, taps, toilets and drains tested in one visit so faults turn up before the peak weeks rather than during them.
How We Diagnose, Quote and Reach You
Every job here follows the same sequence. We diagnose first and locate the actual source of the leak or blockage, we put the price in writing, you approve it, and then the work starts. There’s no call-out fee and no hourly surprise at the end, because the quote is fixed for the job.
On timing, booked jobs get a confirmed arrival window when you call, and most work is scheduled within a day or two. Emergencies go through the 24-hour line for the fastest response we can give that day. Tell us the town, describe what you’re seeing and let us know whether you can find your water meter, because it means the right gear is on the van before we leave.
Why the Region Calls Leak Hunters
Trusted Local Plumbers in Port Stephens
25 Years in the Trade
More than 25 years in the trade sit behind every diagnosis, and other plumbers refer to us the leaks they have not been able to locate.
Fully Licensed and Insured
All work is completed by licensed, insured plumbers under contractor licence 156870C, verified with NSW Fair Trading.
Detection Gear on Every Van
Thermal imaging, acoustic listening equipment and moisture meters travel to every job, so leaks are located without cutting into walls to look.
One Team, Both Sides of the Bay
The same licensed plumbers cover Nelson Bay, Raymond Terrace and everywhere between, so the standard doesn’t change with the postcode.
Fixed Written Quotes
You approve the price in writing before work starts, with no call-out fee, no hourly billing and no charge for the distance.
Payment Plans & Senior Discount
Flexible payment plans on larger jobs like leak detection, drainage and shower repairs, plus 10% off for eligible seniors. Ask us when you call.
Frequently Asked Questions
Which towns do you cover across Port Stephens?
The whole local government area. On the peninsula, that is Nelson Bay, Shoal Bay, Fingal Bay, Anna Bay, Salamander Bay, Corlette and Soldiers Point. On the mainland side, it is Raymond Terrace, Medowie and Karuah, plus Tanilba Bay and Lemon Tree Passage on the Tilligerry Peninsula. If your town isn’t listed, call 02 4006 8330, and we’ll confirm.
Why do hot water systems fail early near the water?
Salt air attacks the tank casing, the fittings and the copper around them, so a system rated for ten years can go at seven or eight in a beachfront street. The first sign is usually rust staining at the base or water that runs lukewarm before it runs cold. We repair where the fault is a single component and replace where the tank itself has gone.
Can you clear a drain that sand has got into?
Yes. In the dune country around Anna Bay, sand works into cracked joints and builds up until the line stops flowing. High-pressure water jetting shifts it, and the drain camera then shows whether the pipe itself has cracked. Where it has, pipe relining seals it from the inside so sand can’t get back in through the same joint.
Do you work with holiday rental and Airbnb property managers?
Yes, and a lot of our peninsula work comes through them. We schedule around changeovers and guest bookings, provide video on completion so owners can see the work without visiting, and run pre-season checks before each school holiday so hot water, taps and drains are tested ahead of the peak weeks.
Do you charge extra for travelling from Newcastle?
No. The written quote covers the job with travel included, on the same terms our Newcastle customers get. There’s no call-out fee and no distance loading.
What happens if a fault turns up between guest changeovers?
Call rather than using the form, and tell us the changeover time. Peak season jobs on booked properties are prioritised where we can, and if the turnaround isn’t achievable, we’ll say so on the phone so you can make the call on the booking rather than find out on the day.
Book a Plumber in Port Stephens
Tell us your town and what’s happening, and our office comes back with a written quote or a callback within one business hour, Monday to Friday between 7:00 am and 5:00 pm. Photos help, so send them through if you have them.
For burst pipes, major leaks or any plumbing emergency, call 02 4006 8330 directly instead of using the form. The form isn’t monitored after hours, and calling means a plumber can be dispatched straight away.
